HELP
Is there any change to the Comfort Colors product offering?
We are starting with an initial offering that includes a subset of the entire product-offering and plan to grow the assortment over time. Overall, our product offering will include our most popular and relevant styles.
Can I shop anywhere else other than Amazon?
Amazon will be our first party retailer for now and our plan is to expand to other retail channels in the future.
Shipping?
American Apparel will now leverage Amazon’s strong distribution network, and customers will benefit from their fast-shipping expertise. Please see section 3 for more details about shipping.
Will the quality and fit of my product change?
Quality and fit will remain the same. American Apparel will continue to focus on what it does best, quality apparel made ethically.
ORDERS
Where is my order?
Please visit Amazon.com to view the status of your order.
How can I view the status of my order?
Please visit Amazon.com to view status of your order.
SHIPPING
Where do you ship?
Please visit Amazon’s Shipping and Delivery section for all shipping options
How do I ship to an international address?
Please visit Amazon’s Shipping and Delivery section for all shipping options
How can I track my order?
Please visit Amazon.com to view the status of your order.
RETURNS
What is your return policy?
Please visit Amazon's Returns & Refunds
How do I return an item?
Please visit Amazon's Returns & Refunds
When can I expect my refund?
Please visit Amazon's Returns & Refunds
OTHERS
Do you have any store locations?
We do not have any store locations at this time.